Content Reporting & Safety

Last updated: January 14, 2026

EncroGram uses end-to-end encryption. We cannot see your messages. Reports are handled based on user identity, not message content.

How to Report a User

Open the chat with the user
Tap the menu button in the top right corner
Select Report and confirm

What Happens After a Report

Immediately: The user is blocked and cannot contact you
Immediately: All messages with that user are deleted from your device
Within 24 hours: The EncroGram team reviews the report
Action taken: Reported user may be permanently banned from the platform

Blocking Without Reporting

You can block any user without submitting a report by swiping left on the contact in your chat list and tapping Delete Contact. This removes them and all messages immediately.

Prohibited Content

Child sexual abuse material (CSAM)
Terrorism or violent extremism
Harassment, bullying, or threats
Spam or scams
Any illegal activities

Technical Note on Encryption

EncroGram cannot decrypt or view message content. When you report a user, we receive only the reported user's identity (public key hash), your identity as the reporter, and the timestamp of the report. We do not receive message content. Action is based on the report and the reported user's account identity.

Contact

For questions about reporting: support@encrogram.com